Terms & Conditions
Effective from October 2025
Welcome to KEOB — where every sip is crafted for calm. By visiting our website or placing an order with us, you agree to the terms below. They’re designed to keep things smooth, transparent, and fair for everyone.
1. Using Our Website
The content on this website is for your general information and use only.
We try our best to keep everything accurate and updated — but we can’t promise that there won’t be the occasional typo or brewing error.
Any unauthorised use of this site or content may result in legal action.
2. Our Products
All our teas and wellness products are made with care, using high-quality, natural ingredients.
Product images are for representation — colours and packaging may vary slightly.
The benefits mentioned are based on traditional knowledge and research but are not medical advice. Please consult your healthcare professional if you have specific conditions.
3. Orders & Payments
When you place an order, you agree that all information provided (like name, address, and payment details) is accurate.
Payments are processed securely through trusted partners. KEOB does not store your card or payment data.
We reserve the right to cancel or refuse any order if there’s an error, stock issue, or suspected misuse.
4. Shipping & Delivery
We aim to dispatch all orders within the committed timeframe. Delivery timelines may vary depending on location and courier partners.
KEOB is not responsible for delays caused by factors beyond our control (like courier disruptions or natural events).
5. Returns & Refunds
We take pride in our products, but if you receive a damaged or incorrect order, please contact us within 24 hours of delivery.
Refunds or replacements are handled on a case-by-case basis.
For hygiene and safety reasons, opened or used tea products cannot be returned.
6. Intellectual Property
All content on this site — including text, images, designs, and logos — belongs to KEOB. Please don’t reuse or reproduce anything without our written permission.
7. Changes to These Terms
We may update these terms from time to time to keep up with new regulations or better serve you. The updated version will always be available here.
8. Contact Us
For any questions, concerns, or feedback:
📧 hello@keob.in
We’d love to hear from you — whether it’s about your order or your favorite brew.